Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last updated:

Introduction

At cozyauartao, we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and purchase our yoga materials and resistance bands.

We believe in transparency and want you to understand exactly how your information is handled. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us through various interactions:

  • Personal Details: Name, email address, and contact information when you submit inquiries or place orders
  • Shipping Information: Delivery addresses and billing details necessary for order fulfillment
  • Payment Data: Payment information processed securely through trusted third-party providers
  • Communication Records: Messages and correspondence you send to us
  • Usage Data: Information about how you interact with our website, including pages visited and time spent

How We Use Your Information

Your information enables us to provide exceptional service and improve your experience:

Order Processing

Process and fulfill your orders for yoga materials and resistance bands efficiently

Customer Support

Respond to your inquiries and provide personalized assistance

Updates & Communication

Send order confirmations, shipping updates, and relevant product information

Website Improvement

Analyze usage patterns to enhance our website and customer experience

Data Security

Your security is our priority. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encrypted data transmission, secure server infrastructure, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under New Zealand privacy laws, you have important rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of any inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Objection: Object to processing of your personal information for specific purposes
  • Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the information provided below.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our cookie practices, please visit our Cookies Policy.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for specified purposes.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, we're here to help:

Address

104 The Terrace
Wellington Central
Wellington 6011, New Zealand

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the date at the top. We encourage you to review this policy periodically.